This page explains how to delete your CaloriePal account and associated data. CaloriePal is operated by Nevronus Systems. You can delete your data yourself inside the app, or request deletion by email — no sign-in to this website is required.
Email us from the email address associated with your account so we can verify your request:
Please include the subject line "CaloriePal account deletion request". We will verify ownership of the account and complete the deletion. We aim to action verified requests within 30 days.
| Data | Deleted? | Notes |
|---|---|---|
| Account & profile (name, email, Google ID, height/weight/goals, chosen plan) | Yes | Removed from our systems and from cloud storage. |
| Food & meal logs, custom foods, weight/progress entries | Yes | Deleted from cloud storage tied to your account. |
| Photos (meal & progress images) | Yes | Stored only on your device; removed when you delete your account or uninstall the app. |
| Subscription records held by the app store | Managed by store | Cancel/manage subscriptions in Google Play or the App Store; deleting the app does not cancel a subscription. |
| Diagnostic & analytics data | Yes / anonymised | Associated identifiers are deleted; some aggregated, non-identifying data may remain. |
Once your deletion request is verified and processed, your personal data is removed from our active systems. Limited records may be retained for a short period only where necessary to comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements; such records are then deleted or anonymised. Backups are cycled out on a rolling basis.
Account deletion is permanent and cannot be undone. Your logs, history, and progress will be lost. If you only want to stop notifications or take a break, you can sign out instead. Remember to cancel any active subscription in your app store, as billing is managed there.
Nevronus Systems
Email: info@nevronus.com